Colpitts Newsletter March 2010

< Back to March 2010 home page




Continental - Pay for extra legroom

Beginning March 17, 2010, Continental will offer customers the option of purchasing, at check in, premium seat assignments for unreserved economy-class seats that feature extra legroom.

Continental’s OnePass Elite frequent flyer members and their traveling companions will be able to continue to assign themselves seats with extra legroom in economy class without charge.

“Our customers want more choices,” said Jim Compton, Continental’s executive vice president and chief marketing officer. “Seats with additional legroom are higher-value seats, and we want to offer them to customers who recognize that value.”

Depending on the type of aircraft and row, seats with extra legroom provide customers with a minimum of seven additional inches of leg space. Customers will be able to purchase these seats at continental.com or at the airport kiosk during the normal check-in period, beginning at 24 hours prior to departure of the first flight in an itinerary. Pricing for the premium seats will vary depending on a number of factors, including the length of the flight and market.



< Back to March 2010 home page

Our Services in brief: (click each service for more information)

air travel / hotel reservations / car rental rates / rail travel / bill back / marine & offshore / travel for clinical trials / private jet charter / chauffeur drive service / passport and visa service / emergency out-of-hours service / online booking facility / financial management reports / security & risk management reports / conference, meetings and event management / travel network consortia