Colpitts

Profile Management

Colpitts profile management system is a powerful and innovative profile database that uses leading-edge technology to streamline the way traveller profiles are created, updated, and managed. It provides access to a Global Profile Record so travellers or travel arrangers can review and update their profile data at any time, 365 day a year.

Once completed there is no need for travellers to remember their loyalty programme membership numbers or remind us of their preferences.

Quality Control

Colpitts utilises sophisticated, automated quality control technology that checks the integrity and efficiency of every reservation.

Using information stored in your traveller profile, Integrity Quality Suite – checks each reservation an average of 168 times (33% above industry average) for the lowest available airfares, waitlist clearance, seat and meal preferences and itinerary integrity.

This quality audit process ensures that bookings remain compliant with corporate policy and cost saving supplier agreements.